Insurance in Ukraine, which can be purchased in the agent network (KMD)
Summary table of risks for travel insurance in Ukraine with programmes A, B, C"
life, health, unforeseen losses, expenses or property of the Insured (the Insured person) depending on the insured risk.
Insurance of expenses under Programme A related to the provision of assistance (assistance) to persons,
who got into a difficult situation while travelling in Ukraine includes:
. - payment (compensation) for the cost of medical care and treatment in outpatient examinations to the extent necessary to establish the diagnosis; medical consultations. In this case, if the cost of treatment exceeds UAH 5000, the Insured (the Insured person) shall agree1 (coordinate) the expenses with the Assistance Company and/or the Insurer in writing before the start of treatment. If the expenses have not been agreed upon in writing with the Assistance Company and/or the Insurer, the Insurer shall be liable only within the limit of UAH 5000;
. - payment (compensation) for the cost of emergency dental care, namely namely: dental examination; X-ray examination; removal or filling of teeth with temporary fillings, which are all together or separately are caused by acute inflammation of the soft tissues of the tooth and/or adjacent tissues, or a jaw injury caused by an an accident, except for caries treatment;
. - arranging (if possible) and payment (compensation) of the cost of the complex of services related to transportation and medical support of the Insured (the Insured person) undergoing inpatient treatment, from abroad to the medical institution closest to the place of permanent or predominant residence or place of registration or predominant place of residence or place of registration, provided that there are medical indications of the need for further inpatient treatment. Medical evacuation of the Insured (the Insured person) shall be carried out only upon written consent of Assistance Company and/or Insurer regardless of the amount of such expenses. The Insurer shall not indemnify for the costs of continuing treatment and rehabilitation of the Insured (the Insured person) after his/her return to the place of permanent or predominant residence or place of registration. If a doctor authorised by the Insurer considers that evacuation of the Insured (the Insured person) is possible, and the Insured (the Insured person) refuses to do so, the Insurer shall immediately stop paying the cost of treatment of the Insured (the Insured person);
Written agreement (consent) shall mean sending to the Assistance Company and/or the Insurer a notice of treatment and a treatment estimate by Internet, fax or other means of electronic information transmission and receiving written consent (guarantee) from the Assistance Company and/or the Insurer in the same way.
. - payment (compensation) for the cost of medical care and treatment in outpatient examinations to the extent necessary to establish the diagnosis; medical consultations. In this case, if the cost of treatment exceeds UAH 5000, the Insured (the Insured person) shall agree1 (coordinate) the expenses with the Assistance Company and/or the Insurer in writing before the start of treatment. If the expenses have not been agreed upon in writing with the Assistance Company and/or the Insurer, the Insurer shall be liable only within the limit of UAH 5000;
. - payment (compensation) for the cost of emergency dental care, namely namely: dental examination; X-ray examination; removal or filling of teeth with temporary fillings, which are all together or separately are caused by acute inflammation of the soft tissues of the tooth and/or adjacent tissues, or a jaw injury caused by an an accident, except for caries treatment;
. - arranging (if possible) and payment (compensation) of the cost of the complex of services related to transportation and medical support of the Insured (the Insured person) undergoing inpatient treatment, from abroad to the medical institution closest to the place of permanent or predominant residence or place of registration or predominant place of residence or place of registration, provided that there are medical indications of the need for further inpatient treatment. Medical evacuation of the Insured (the Insured person) shall be carried out only upon written consent of Assistance Company and/or Insurer regardless of the amount of such expenses. The Insurer shall not indemnify for the costs of continuing treatment and rehabilitation of the Insured (the Insured person) after his/her return to the place of permanent or predominant residence or place of registration. If a doctor authorised by the Insurer considers that evacuation of the Insured (the Insured person) is possible, and the Insured (the Insured person) refuses to do so, the Insurer shall immediately stop paying the cost of treatment of the Insured (the Insured person);
Written agreement (consent) shall mean sending to the Assistance Company and/or the Insurer a notice of treatment and a treatment estimate by Internet, fax or other means of electronic information transmission and receiving written consent (guarantee) from the Assistance Company and/or the Insurer in the same way.
Insurance of expenses under Programme B related to the provision of assistance (assistance)
to persons who find themselves in a difficult situation while travelling in Ukraine:
1. 1. payment (compensation) for ambulance (emergency) assistance at the place of call, primary diagnostic measures, provision of medical care with the use of medicines in necessary for the Insured's (the Insured person's) condition;
2. 2. payment (compensation) for the cost of medical care and treatment in outpatient treatment; examination to the extent necessary for diagnosis; medical consultations. At the same time, if the cost of of treatment exceeds UAH 5000, the Insured (the Insured person) shall agree1 (reconcile) the expenses in writing with the Assistance Company and/or Insurer before the start of treatment. If the expenses have not been agreed in writing with the Assistance Company and/or Insurer, the Insurer shall be liable only within the limit of UAH 5000;
3. 3. payment of the cost of services related to inpatient treatment, i.e.: consultations doctors' consultations, diagnostics, treatment, emergency surgery, medication medical support, stay in standard wards, meals according to the standards accepted in a given medical institution. The Insurer shall pay the cost of treatment abroad abroad within the limits of its liability (sum insured) established by these terms and conditions. only until the Insured's (the Insured person's) health condition allows for evacuation, according to the doctor's decision, will allow to evacuate him/her to the permanent or predominant place of residence or place of registration. In this case, if the cost of treatment exceeds UAH 5000 The Insured (the Insured person) shall agree (coordinate) the expenses in writing with the Assistance Company and/or the Insurer before the start of treatment. If the expenses have not been agreed in writing with the Assistance Company and/or the Insurer, the Insurer shall be liable exclusively within the limit of UAH 5000;
4. 4. payment (compensation) for the cost of medicines intended for emergency treatment or reimbursement of expenses in case of self-purchase in a pharmacy of medicines prescribed by a doctor;
5. 5. payment (compensation) for the cost of emergency dental care, namely: dental examination; X-ray examination; removal or filling of teeth with temporary fillings of teeth with temporary fillings, which together or separately are caused by acute inflammation of the soft tissues of the tooth and/or adjacent tissues, or jaw injury caused by an accident, except for caries treatment;
6. 6. payment (compensation) for the cost of transport services by land transport of the Insured (the Insured person) to a medical institution, if the state of health condition of the Insured (the Insured person) does not allow to move independently, in particular, but not exclusively in case of injuries, high temperature;
7. 7. payment (compensation) of expenses for continuation of treatment of the Insured (the Insured person) in in a hospital for up to 15 days after the expiry of the insurance contract, if it is necessary for medical reasons. In this case, the costs of medical evacuation are not covered. If the cost of treatment exceeds UAH 5000 The Insured (the Insured person) shall agree in writing on the following expenses with the Assistance Company and/or the Insurer before the start of treatment1. If the expenses have not been agreed upon in writing with the Assistance Company and/or the Insurer, the Insurer shall be liable only within the limit of UAH 5000;
8. 8. organisation (if possible) and payment (compensation) of the cost of the complex of services, related to transportation and medical support of the Insured (the Insured person), who is undergoing inpatient treatment, from abroad to the medical institution closest to to the place of permanent or predominant residence or place of registration, provided that medical evidence of the need for further inpatient treatment. Medical evacuation of the Insured (the Insured person) shall be carried out only upon written consent of the Assistance Company and/or Insurer regardless of the amount of such expenses. The Insurer shall not indemnify for the following expenses for continuation of treatment and rehabilitation of the Insured (the Insured person) after his/her return to the place of permanent or predominant residence or place of registration. If a doctor authorised by Insurer considers that evacuation of the Insured (the Insured person) is possible and the Insured (the Insured person) refuses to do so, the Insurer shall immediately stop paying the cost of services for treatment of the Insured (the Insured person);
9. 9. organisation (if possible) and payment of the cost of a set of services for transporting the body (repatriation) of the Insured (the Insured person) to the place of permanent or predominant place of residence or place of registration, except for transportation of the deceased Insured's (Insured person's) ashes (the Insured person) after cremation. If local regulations require that the body is transported in a coffin, the Insurer shall arrange for coffin, the Insurer shall arrange and pay for the purchase of such coffin. A prerequisite for organisation of repatriation is provision by relatives of the deceased Insured (the Insured person) of a written application confirming their readiness to collect the coffin. Repatriation of the body of the Insured (the Insured person) shall be repatriated only upon written consent of the Insurer regardless of of the amount of such expenses;
10. 10. payment (compensation) of the cost of services for burial of the Insured's (the Insured person's) body at the place of death. The Insured's (the Insured person's) body shall be buried only upon written consent of the Insurer regardless of the amount of such expenses;
11. 11. indemnification for telephone services of the Insured (the Insured person) or a person or a person representing his/her interests with the Insurer regarding notification of an insured event;
12. 12. payment (compensation) of the cost of medical care for sunburn, allergic dermatitis of any origin;
13. 13. payment (compensation) for the cost of emergency medical care in case of exacerbations of chronic diseases. In this case, if the cost of treatment exceeds UAH 5000, the Insured (the Insured person) shall agree (coordinate) the expenses with the Assistance Company and/or the Insurer in writing before the start of treatment. If the expenses have not been agreed upon in writing with the Assistance Company and/or Insurer, the Insurer shall be liable only within the limit of UAH 5000;
14. 14. payment (compensation) for the cost of emergency gynaecological care during pregnancy not exceeding 31 weeks exceeding 31 weeks;
15. 15. payment (compensation) for the cost of medical expenses in case of premature birth. The case will be will be recognised as an insured event only if preterm labour began at a gestational age of of pregnancy is not more than 31 weeks. In this case, the Insurer shall pay (indemnify) the following medical expenses for outpatient and/or inpatient care, as well as medical and transport expenses for transporting the Insured (the Insured person) to a medical institution within the within the limit of liability specified in the individual part of the insurance contract;
16. 16. payment (compensation) for the cost of medical care for a newborn in case of premature birth, if it began at a gestational age of no more than 31 weeks. In this case, the Insurer shall pay (indemnify) Necessary medical expenses for outpatient and/or inpatient care, as well as medical and transport expenses within the limit of liability specified in the individual part of the insurance contract;
17. 17. payment (compensation) for the cost of medical care for diseases or injuries caused by or in the state of alcohol intoxication (except for posthumous repatriation). In this case, the Insurer shall indemnifies medical expenses for emergency medical care necessary to preventing an immediate threat to life or health, or expenses related to acute pain relief.
18. 18. payment (compensation) for the cost of emergency medical care, provided in case of injuries or illnesses caused by terrorist acts, acts of war and natural disasters, including posthumous repatriation. In this case, if the cost of treatment exceeds UAH 5000, the Insured (the Insured person) shall agree (coordinate) the expenses in writing with the Assistance Company and/or Insurer prior to treatment. If the expenses have not been agreed in writing with the the Assistance Company and/or the Insurer, the Insurer shall be liable only within the limit of UAH 5000. Medical evacuation and posthumous repatriation require written approval;
19. 19. indemnity for expenses for payment of fixation means prescribed by a doctor in case of injuries. Fixation devices within the meaning of this clause include only crutches, orthoses, bandages and tutors;
20. 20. indemnity for the cost of transportation of the Insured (the Insured person) immediately after completion of inpatient treatment, by economy class to to the place of permanent or predominant residence or place of registration in Ukraine after the expiry of the insurance contract, if the Insured missed his/her flight due to inpatient treatment. In this case medical evacuation is not covered;
21. 21. compensation for hotel accommodation costs of one Insured's companion (the Insured person) at the place of travel for a period not exceeding 5 days, if the Insured (the Insured person) is on inpatient treatment for more than 5 days after the end of of the insurance contract;
22. 22. reimbursement of expenses for early return by economy class to the place of permanent or primary residence or place of registration or predominant place of residence or place of registration, if necessary, accompaniment of children of the Insured (the Insured person) under the age of 16 in case of hospitalisation or death of the Insured (the Insured person) at the place of travel;
23. 23. payment of expenses for search and rescue of the Insured (the Insured person) as a result of accident in the mountains, at sea, in the forest or other remote areas inclusive transportation costs, including by helicopter, from the place of accident to a medical institution, provided that civilian services and organisations are allowed to such places and that such expenses are are agreed upon in writing with the Insurer.
Written agreement (consent) shall mean sending to the Assistance Company and/or the Insurer a notice of treatment and a treatment estimate by means of the Internet, fax or other means of electronic information transmission and receiving written consent (guarantee) from the Assistance Company and/or the Insurer in the same way.
1. 1. payment (compensation) for ambulance (emergency) assistance at the place of call, primary diagnostic measures, provision of medical care with the use of medicines in necessary for the Insured's (the Insured person's) condition;
2. 2. payment (compensation) for the cost of medical care and treatment in outpatient treatment; examination to the extent necessary for diagnosis; medical consultations. At the same time, if the cost of of treatment exceeds UAH 5000, the Insured (the Insured person) shall agree1 (reconcile) the expenses in writing with the Assistance Company and/or Insurer before the start of treatment. If the expenses have not been agreed in writing with the Assistance Company and/or Insurer, the Insurer shall be liable only within the limit of UAH 5000;
3. 3. payment of the cost of services related to inpatient treatment, i.e.: consultations doctors' consultations, diagnostics, treatment, emergency surgery, medication medical support, stay in standard wards, meals according to the standards accepted in a given medical institution. The Insurer shall pay the cost of treatment abroad abroad within the limits of its liability (sum insured) established by these terms and conditions. only until the Insured's (the Insured person's) health condition allows for evacuation, according to the doctor's decision, will allow to evacuate him/her to the permanent or predominant place of residence or place of registration. In this case, if the cost of treatment exceeds UAH 5000 The Insured (the Insured person) shall agree (coordinate) the expenses in writing with the Assistance Company and/or the Insurer before the start of treatment. If the expenses have not been agreed in writing with the Assistance Company and/or the Insurer, the Insurer shall be liable exclusively within the limit of UAH 5000;
4. 4. payment (compensation) for the cost of medicines intended for emergency treatment or reimbursement of expenses in case of self-purchase in a pharmacy of medicines prescribed by a doctor;
5. 5. payment (compensation) for the cost of emergency dental care, namely: dental examination; X-ray examination; removal or filling of teeth with temporary fillings of teeth with temporary fillings, which together or separately are caused by acute inflammation of the soft tissues of the tooth and/or adjacent tissues, or jaw injury caused by an accident, except for caries treatment;
6. 6. payment (compensation) for the cost of transport services by land transport of the Insured (the Insured person) to a medical institution, if the state of health condition of the Insured (the Insured person) does not allow to move independently, in particular, but not exclusively in case of injuries, high temperature;
7. 7. payment (compensation) of expenses for continuation of treatment of the Insured (the Insured person) in in a hospital for up to 15 days after the expiry of the insurance contract, if it is necessary for medical reasons. In this case, the costs of medical evacuation are not covered. If the cost of treatment exceeds UAH 5000 The Insured (the Insured person) shall agree in writing on the following expenses with the Assistance Company and/or the Insurer before the start of treatment1. If the expenses have not been agreed upon in writing with the Assistance Company and/or the Insurer, the Insurer shall be liable only within the limit of UAH 5000;
8. 8. organisation (if possible) and payment (compensation) of the cost of the complex of services, related to transportation and medical support of the Insured (the Insured person), who is undergoing inpatient treatment, from abroad to the medical institution closest to to the place of permanent or predominant residence or place of registration, provided that medical evidence of the need for further inpatient treatment. Medical evacuation of the Insured (the Insured person) shall be carried out only upon written consent of the Assistance Company and/or Insurer regardless of the amount of such expenses. The Insurer shall not indemnify for the following expenses for continuation of treatment and rehabilitation of the Insured (the Insured person) after his/her return to the place of permanent or predominant residence or place of registration. If a doctor authorised by Insurer considers that evacuation of the Insured (the Insured person) is possible and the Insured (the Insured person) refuses to do so, the Insurer shall immediately stop paying the cost of services for treatment of the Insured (the Insured person);
9. 9. organisation (if possible) and payment of the cost of a set of services for transporting the body (repatriation) of the Insured (the Insured person) to the place of permanent or predominant place of residence or place of registration, except for transportation of the deceased Insured's (Insured person's) ashes (the Insured person) after cremation. If local regulations require that the body is transported in a coffin, the Insurer shall arrange for coffin, the Insurer shall arrange and pay for the purchase of such coffin. A prerequisite for organisation of repatriation is provision by relatives of the deceased Insured (the Insured person) of a written application confirming their readiness to collect the coffin. Repatriation of the body of the Insured (the Insured person) shall be repatriated only upon written consent of the Insurer regardless of of the amount of such expenses;
10. 10. payment (compensation) of the cost of services for burial of the Insured's (the Insured person's) body at the place of death. The Insured's (the Insured person's) body shall be buried only upon written consent of the Insurer regardless of the amount of such expenses;
11. 11. indemnification for telephone services of the Insured (the Insured person) or a person or a person representing his/her interests with the Insurer regarding notification of an insured event;
12. 12. payment (compensation) of the cost of medical care for sunburn, allergic dermatitis of any origin;
13. 13. payment (compensation) for the cost of emergency medical care in case of exacerbations of chronic diseases. In this case, if the cost of treatment exceeds UAH 5000, the Insured (the Insured person) shall agree (coordinate) the expenses with the Assistance Company and/or the Insurer in writing before the start of treatment. If the expenses have not been agreed upon in writing with the Assistance Company and/or Insurer, the Insurer shall be liable only within the limit of UAH 5000;
14. 14. payment (compensation) for the cost of emergency gynaecological care during pregnancy not exceeding 31 weeks exceeding 31 weeks;
15. 15. payment (compensation) for the cost of medical expenses in case of premature birth. The case will be will be recognised as an insured event only if preterm labour began at a gestational age of of pregnancy is not more than 31 weeks. In this case, the Insurer shall pay (indemnify) the following medical expenses for outpatient and/or inpatient care, as well as medical and transport expenses for transporting the Insured (the Insured person) to a medical institution within the within the limit of liability specified in the individual part of the insurance contract;
16. 16. payment (compensation) for the cost of medical care for a newborn in case of premature birth, if it began at a gestational age of no more than 31 weeks. In this case, the Insurer shall pay (indemnify) Necessary medical expenses for outpatient and/or inpatient care, as well as medical and transport expenses within the limit of liability specified in the individual part of the insurance contract;
17. 17. payment (compensation) for the cost of medical care for diseases or injuries caused by or in the state of alcohol intoxication (except for posthumous repatriation). In this case, the Insurer shall indemnifies medical expenses for emergency medical care necessary to preventing an immediate threat to life or health, or expenses related to acute pain relief.
18. 18. payment (compensation) for the cost of emergency medical care, provided in case of injuries or illnesses caused by terrorist acts, acts of war and natural disasters, including posthumous repatriation. In this case, if the cost of treatment exceeds UAH 5000, the Insured (the Insured person) shall agree (coordinate) the expenses in writing with the Assistance Company and/or Insurer prior to treatment. If the expenses have not been agreed in writing with the the Assistance Company and/or the Insurer, the Insurer shall be liable only within the limit of UAH 5000. Medical evacuation and posthumous repatriation require written approval;
19. 19. indemnity for expenses for payment of fixation means prescribed by a doctor in case of injuries. Fixation devices within the meaning of this clause include only crutches, orthoses, bandages and tutors;
20. 20. indemnity for the cost of transportation of the Insured (the Insured person) immediately after completion of inpatient treatment, by economy class to to the place of permanent or predominant residence or place of registration in Ukraine after the expiry of the insurance contract, if the Insured missed his/her flight due to inpatient treatment. In this case medical evacuation is not covered;
21. 21. compensation for hotel accommodation costs of one Insured's companion (the Insured person) at the place of travel for a period not exceeding 5 days, if the Insured (the Insured person) is on inpatient treatment for more than 5 days after the end of of the insurance contract;
22. 22. reimbursement of expenses for early return by economy class to the place of permanent or primary residence or place of registration or predominant place of residence or place of registration, if necessary, accompaniment of children of the Insured (the Insured person) under the age of 16 in case of hospitalisation or death of the Insured (the Insured person) at the place of travel;
23. 23. payment of expenses for search and rescue of the Insured (the Insured person) as a result of accident in the mountains, at sea, in the forest or other remote areas inclusive transportation costs, including by helicopter, from the place of accident to a medical institution, provided that civilian services and organisations are allowed to such places and that such expenses are are agreed upon in writing with the Insurer.
Written agreement (consent) shall mean sending to the Assistance Company and/or the Insurer a notice of treatment and a treatment estimate by means of the Internet, fax or other means of electronic information transmission and receiving written consent (guarantee) from the Assistance Company and/or the Insurer in the same way.
Insurance of expenses under Programme C related to the provision of assistance (assistance)
to persons who got into a difficult situation while travelling in Ukraine includes:
1. 1. payment (compensation) for ambulance (emergency) assistance at the place of call, primary diagnostic measures, provision of medical care with the use of medicines in necessary for the Insured's (the Insured person's) condition;
2. 2. payment (compensation) for the cost of medical care and treatment in outpatient treatment; examination to the extent necessary to establish diagnosis; medical consultations. At the same time, if the cost of treatment exceeds UAH 5000 UAH, the Insured (the Insured person) shall agree in writing1 (coordinate) the expenses with the Assistance Company and/or the Insurer before the start of treatment. If the expenses have not agreed in writing with the Assistance Company and/or the Insurer, the Insurer shall be liable exclusively within the limit of UAH 5000;
3. 3. payment of the cost of services related to inpatient treatment, i.e, diagnostics, treatment, urgent surgery, medication, stay in standard wards, meals in accordance with the norms adopted by the medical institution. The Insurer shall pay the cost of treatment abroad within the limits of its liability (sum insured) established by these insurance terms and conditions only until the time when the Insured's (the Insured person's) health condition according to the doctor's decision, will allow to evacuate him/her to the permanent or predominant place of residence or place of registration. In this case, if the cost of treatment exceeds UAH 5,000, the Insured (the Insured person) shall agree in writing expenses with the Assistance Company and/or the Insurer before the start of treatment. If the expenses have not have not been agreed upon in writing with the Assistance Company and/or the Insurer, the Insurer shall be liability only within the limit of UAH 5000;
4. 4. payment (compensation) for the cost of medicines prescribed for emergency treatment, or reimbursement of expenses in case of independent purchase of medicines prescribed by a doctor in a pharmacy;
5. 5. payment (compensation) for the cost of emergency dental care, namely: dental examination; X-ray examination; removal or filling of teeth with temporary fillings, which together or separately are caused by acute inflammation of the soft tissues of the tooth and/or adjacent tissues or jaw injury caused by an accident, except for caries treatment;
6. 6. payment (compensation) of the cost of services for transporting the Insured (the Insured person) by land transport (the Insured person) to a medical institution, if the health condition of the Insured (the Insured person) does not allow moving independently, in particular, but not exclusively in case of injuries, high temperature;
7. 7. payment (compensation) of expenses for continuation of treatment of the Insured (the Insured person) in in a hospital for up to 15 days after the expiry of the insurance contract, if it is necessary for medical reasons. In this case, the costs of medical evacuation shall not be covered. In this case, if the cost of treatment exceeds UAH 5000, the Insured (the Insured person) shall agree (coordinate) the expenses with the Assistance Company and/or the Insurer in writing before the start of treatment1. If the expenses have not been agreed upon in writing with the Assistance Company and/or Insurer, the Insurer shall be liable only in the amount of UAH 5000;
8. 8. organisation (if possible) and payment (compensation) of the cost of the complex of services, related to transportation and medical support of the Insured (the Insured person), who is undergoing inpatient treatment, from abroad to a medical institution closest to the place of permanent or predominant residence or place of registration, provided that provided there are medical indications of the need for further inpatient treatment. Medical evacuation of the Insured (the Insured person) shall be carried out only upon written written consent of the Assistance Company and/or the Insurer, regardless of the amount of such expenses. The Insurer shall not indemnify for the costs of continuing treatment and rehabilitation of the Insured (the Insured person) after his/her return to the place of permanent or predominant residence or place of registration. If a doctor authorised by the Insurer considers that evacuation of the Insured (the Insured) is possible, and the Insured (the Insured person) refuses to do so, The Insurer shall immediately stop paying for the cost of treatment of the Insured (the Insured person);
9. 9. organisation (if possible) and payment of the cost of a set of services for transporting the body (repatriation) of the Insured (the Insured person) to the place of permanent or predominant residence or place of place of permanent or predominant residence or place of registration, except for transportation of the deceased Insured's (the Insured person's) ashes after cremation. If local regulations require that the body is transported in a coffin, the Insurer shall organises and pays for the purchase of such a coffin. A prerequisite for arranging repatriation is that the relatives of the deceased Insured (the Insured person) provide a written confirmation statement about their readiness to pick up the body. The body of the Insured (the Insured person) shall be repatriated only upon written consent of the Insurer regardless of the amount of such expenses;
10. 10. payment (compensation) of the cost of services for burial of the Insured's (the Insured person's) body at the place of death. The Insured's (the Insured person's) body shall be buried only upon written consent of the Insurer regardless of the amount of such expenses;
11. 11. compensation for the cost of telephone services of the Insured (the Insured person) or a person representing his/her interests with the Insurer regarding notification of an insured event;
12. 12. compensation of expenses for transportation of the Insured's (the Insured person's) car, which was used for travelling and became unusable which was used for travelling and which became unsuitable for further operation due to sudden technical breakdown or road traffic accident (RTA), to the nearest service station. maintenance station (service station). Insurance terms and conditions under this clause shall apply only to Insured (the Insured persons) travelling by their own technically sound car, whose service life is not more than 5 years (determined from the date of issue).
13. 13. reimbursement of travel costs for the driver and passengers who are the Insured and/or the Insured persons under the terms and conditions of the insurance contract to the place of permanent or predominant residence or place of registration if the car they are travelling in is stolen or damaged as a result of an accident and its further operation is impossible. The cost of economy class travel by regular public transport, except for air and taxi. Insurance terms and conditions under this clause shall apply only to the Insured (the Insured persons) travelling by their own technically sound passenger car, the service life of which is not more than 5 years (determined from the date of issue);
14. 14. compensation of expenses for elimination of sudden technical breakdown or damage as a result of an accident of a passenger car of the Insured's (the Insured person's) car used for travelling, or the cost of temporary storage in a guarded car park, if it cannot be repaired. Conditions of insurance under this clause shall apply only to the Insured (the Insured person) who are travelling by their own technically sound passenger car, the service life of which is not more than more than 5 years (determined from the date of issue);
15. 15. reimbursement of expenses for engaging a lawyer to protect the rights of the Insured (the Insured person) during administrative or court proceedings to protect the rights of the Insured (the Insured person) after an accident that occurred with his/her participation.
Written consent (approval) shall mean sending to the Assistance Company and/or Insurer a notice of treatment and a treatment estimate by Internet, fax or other means of electronic information transmission and receiving written consent (guarantee) from the Assistance Company and/or Insurer in the same way.
1. 1. payment (compensation) for ambulance (emergency) assistance at the place of call, primary diagnostic measures, provision of medical care with the use of medicines in necessary for the Insured's (the Insured person's) condition;
2. 2. payment (compensation) for the cost of medical care and treatment in outpatient treatment; examination to the extent necessary to establish diagnosis; medical consultations. At the same time, if the cost of treatment exceeds UAH 5000 UAH, the Insured (the Insured person) shall agree in writing1 (coordinate) the expenses with the Assistance Company and/or the Insurer before the start of treatment. If the expenses have not agreed in writing with the Assistance Company and/or the Insurer, the Insurer shall be liable exclusively within the limit of UAH 5000;
3. 3. payment of the cost of services related to inpatient treatment, i.e, diagnostics, treatment, urgent surgery, medication, stay in standard wards, meals in accordance with the norms adopted by the medical institution. The Insurer shall pay the cost of treatment abroad within the limits of its liability (sum insured) established by these insurance terms and conditions only until the time when the Insured's (the Insured person's) health condition according to the doctor's decision, will allow to evacuate him/her to the permanent or predominant place of residence or place of registration. In this case, if the cost of treatment exceeds UAH 5,000, the Insured (the Insured person) shall agree in writing expenses with the Assistance Company and/or the Insurer before the start of treatment. If the expenses have not have not been agreed upon in writing with the Assistance Company and/or the Insurer, the Insurer shall be liability only within the limit of UAH 5000;
4. 4. payment (compensation) for the cost of medicines prescribed for emergency treatment, or reimbursement of expenses in case of independent purchase of medicines prescribed by a doctor in a pharmacy;
5. 5. payment (compensation) for the cost of emergency dental care, namely: dental examination; X-ray examination; removal or filling of teeth with temporary fillings, which together or separately are caused by acute inflammation of the soft tissues of the tooth and/or adjacent tissues or jaw injury caused by an accident, except for caries treatment;
6. 6. payment (compensation) of the cost of services for transporting the Insured (the Insured person) by land transport (the Insured person) to a medical institution, if the health condition of the Insured (the Insured person) does not allow moving independently, in particular, but not exclusively in case of injuries, high temperature;
7. 7. payment (compensation) of expenses for continuation of treatment of the Insured (the Insured person) in in a hospital for up to 15 days after the expiry of the insurance contract, if it is necessary for medical reasons. In this case, the costs of medical evacuation shall not be covered. In this case, if the cost of treatment exceeds UAH 5000, the Insured (the Insured person) shall agree (coordinate) the expenses with the Assistance Company and/or the Insurer in writing before the start of treatment1. If the expenses have not been agreed upon in writing with the Assistance Company and/or Insurer, the Insurer shall be liable only in the amount of UAH 5000;
8. 8. organisation (if possible) and payment (compensation) of the cost of the complex of services, related to transportation and medical support of the Insured (the Insured person), who is undergoing inpatient treatment, from abroad to a medical institution closest to the place of permanent or predominant residence or place of registration, provided that provided there are medical indications of the need for further inpatient treatment. Medical evacuation of the Insured (the Insured person) shall be carried out only upon written written consent of the Assistance Company and/or the Insurer, regardless of the amount of such expenses. The Insurer shall not indemnify for the costs of continuing treatment and rehabilitation of the Insured (the Insured person) after his/her return to the place of permanent or predominant residence or place of registration. If a doctor authorised by the Insurer considers that evacuation of the Insured (the Insured) is possible, and the Insured (the Insured person) refuses to do so, The Insurer shall immediately stop paying for the cost of treatment of the Insured (the Insured person);
9. 9. organisation (if possible) and payment of the cost of a set of services for transporting the body (repatriation) of the Insured (the Insured person) to the place of permanent or predominant residence or place of place of permanent or predominant residence or place of registration, except for transportation of the deceased Insured's (the Insured person's) ashes after cremation. If local regulations require that the body is transported in a coffin, the Insurer shall organises and pays for the purchase of such a coffin. A prerequisite for arranging repatriation is that the relatives of the deceased Insured (the Insured person) provide a written confirmation statement about their readiness to pick up the body. The body of the Insured (the Insured person) shall be repatriated only upon written consent of the Insurer regardless of the amount of such expenses;
10. 10. payment (compensation) of the cost of services for burial of the Insured's (the Insured person's) body at the place of death. The Insured's (the Insured person's) body shall be buried only upon written consent of the Insurer regardless of the amount of such expenses;
11. 11. compensation for the cost of telephone services of the Insured (the Insured person) or a person representing his/her interests with the Insurer regarding notification of an insured event;
12. 12. compensation of expenses for transportation of the Insured's (the Insured person's) car, which was used for travelling and became unusable which was used for travelling and which became unsuitable for further operation due to sudden technical breakdown or road traffic accident (RTA), to the nearest service station. maintenance station (service station). Insurance terms and conditions under this clause shall apply only to Insured (the Insured persons) travelling by their own technically sound car, whose service life is not more than 5 years (determined from the date of issue).
13. 13. reimbursement of travel costs for the driver and passengers who are the Insured and/or the Insured persons under the terms and conditions of the insurance contract to the place of permanent or predominant residence or place of registration if the car they are travelling in is stolen or damaged as a result of an accident and its further operation is impossible. The cost of economy class travel by regular public transport, except for air and taxi. Insurance terms and conditions under this clause shall apply only to the Insured (the Insured persons) travelling by their own technically sound passenger car, the service life of which is not more than 5 years (determined from the date of issue);
14. 14. compensation of expenses for elimination of sudden technical breakdown or damage as a result of an accident of a passenger car of the Insured's (the Insured person's) car used for travelling, or the cost of temporary storage in a guarded car park, if it cannot be repaired. Conditions of insurance under this clause shall apply only to the Insured (the Insured person) who are travelling by their own technically sound passenger car, the service life of which is not more than more than 5 years (determined from the date of issue);
15. 15. reimbursement of expenses for engaging a lawyer to protect the rights of the Insured (the Insured person) during administrative or court proceedings to protect the rights of the Insured (the Insured person) after an accident that occurred with his/her participation.
Written consent (approval) shall mean sending to the Assistance Company and/or Insurer a notice of treatment and a treatment estimate by Internet, fax or other means of electronic information transmission and receiving written consent (guarantee) from the Assistance Company and/or Insurer in the same way.
Insurance against an accident while travelling in the territory of Ukraine includes:
Baggage insurance includes the fact of incurring by the Insured (the Insured person)
losses caused by damage, destruction or loss of baggage.
. In addition to the risks under class 18 and 1, it is possible to insure the option ‘Active rest’, which includes insurance cover during sports (including winter sports), cycling, mopeds, quad bikes, etc.
. In addition to the risks under class 18 and 1, it is possible to insure the option ‘Active rest’, which includes insurance cover during sports (including winter sports), cycling, mopeds, quad bikes, etc.
Insurance contracts shall not be concluded in respect of the following persons:
. ● individuals aged over 80 years (except in cases of individual agreement with the Insurer)
● citizens of other countries, except for the Insurer ● Citizens of countries other than Ukraine ● legally recognised as incapacitated;
● persons declared incapacitated by law When insuring persons aged 65 years and older, extra charges are applied. Insurance contract for risks under class 18 related to travelling by private car shall apply only to the Insured (the Insured person) travelling by their own technically sound car, the service life of which is not more than 5 years (determined from the date of issue).
Insurance coverage is not valid:
. - on the territories of Ukraine where active hostilities are conducted;
. - in the area where a state of emergency or a threat of natural disaster has been officially declared, unless otherwise specified in the insurance terms and conditions;
The insurance contract for risks under class 7 may be concluded for a period not exceeding 30 days. If a longer term is determined, the insurance cover shall be valid for the first 30 days from the date of commencement of the insurance term (period). The Contract in terms of insurance of risks under the 7th class (baggage) does not apply to:
. - fur products, jewellery, printing devices, cinema, photo, video equipment, laptops, mobile mobile phones, etc. and any accessories to them;
. - items of religious worship;
. spare parts - any components, parts, parts and accessories for vehicles, mechanisms, electronic equipment, etc.
. ● individuals aged over 80 years (except in cases of individual agreement with the Insurer)
● citizens of other countries, except for the Insurer ● Citizens of countries other than Ukraine ● legally recognised as incapacitated;
● persons declared incapacitated by law When insuring persons aged 65 years and older, extra charges are applied. Insurance contract for risks under class 18 related to travelling by private car shall apply only to the Insured (the Insured person) travelling by their own technically sound car, the service life of which is not more than 5 years (determined from the date of issue).
Insurance coverage is not valid:
. - on the territories of Ukraine where active hostilities are conducted;
. - in the area where a state of emergency or a threat of natural disaster has been officially declared, unless otherwise specified in the insurance terms and conditions;
The insurance contract for risks under class 7 may be concluded for a period not exceeding 30 days. If a longer term is determined, the insurance cover shall be valid for the first 30 days from the date of commencement of the insurance term (period). The Contract in terms of insurance of risks under the 7th class (baggage) does not apply to:
. - fur products, jewellery, printing devices, cinema, photo, video equipment, laptops, mobile mobile phones, etc. and any accessories to them;
. - items of religious worship;
. spare parts - any components, parts, parts and accessories for vehicles, mechanisms, electronic equipment, etc.
The minimum and maximum sum insured for this insurance product may be as follows:
For class 18: UAH 50,000 or 100,000 or 500,000
For class 1: UAH 5,000 or 10,000 or 50,000
For class 7: UAH 5,000 or 10,000
The sum insured is specified in the individual part of the insurance contract.
In case of insurance of several persons, the specified sum insured for each class shall be the sum insured separately for each of the Insured persons.
Upon occurrence of insured events, the sum insured shall be reduced by the amount of insurance payments made by the Insurer. If the amount of money paid or claimed for payment reaches the level of the sum insured specified in the individual part of the insurance contract, the insurance contract shall terminate in full or for a separate insurance product.
The limit of liability for class 18.1 shall be determined as a percentage of the sum insured or as a fixed amount in hryvnia, depending on the insurance risk, and shall be specified in the individual part of the insurance contract (if applicable).
When choosing programme A of class 18 and other insurance classes:
The minimum and maximum insurance tariff per person is 0.02% per day and 15.84%, respectively.
The minimum and maximum insurance premium per person is UAH 11 per day and UAH 88,695 per year.
When choosing the B class programme18 and other insurance classes:
The minimum and maximum insurance premium per person is 0.03% and 21.71%, respectively.
The minimum and maximum insurance premium per person is UAH 16 per day and UAH 121545 per year.
When choosing the C class18 programme and other insurance classes:
The minimum and maximum insurance premium per person is 0.025% and 17.92% respectively.
The minimum and maximum insurance premium per person is UAH 13.50 per day and UAH 98,550 per year..
An unconditional deductible and a time deductible can be applied
The territory of insurance coverage is indicated in the individual part of the
of the insurance contract as the geographical area of Ukraine.
At the same time, the insurance contract concluded on these terms and conditions is not valid on:
. - territories of Ukraine, where active hostilities are conducted;
Beginning and end of the contract validity period
1. 1. The insurance contract must be concluded before the start of the trip, i.e. before departure from the permanent or predominant place of residence (place of registration); 2. the term (or period) of insurance and number of insured days shall be chosen by the Insured independently; 3. if the insurance contract is concluded before the start of the Insured's (the Insured person's) trip, the earliest date of commencement of the insurance term (period) may be 00 hours 00 minutes of the next day following the date of concluding the insurance contract or be a later date. In this case, the insurance cover and the number of insured days shall commence on the day specified as the beginning of the insurance term (period) (on the date that is later), but not earlier than the moment of payment of the insurance premium. 4. in case of concluding the insurance contract while the Insured (the Insured person) is travelling, the Insured shall take into account that the insurance contract shall be concluded two days before the desired date of commencement of the insurance term (period) If the start of the insurance period chosen by the Insured is earlier than specified in the first part of this clause, in order to avoid fraudulent actions, the insurance cover shall come into force 48 hours after the date specified as the start of the insurance period, which shall start from the next day specified as the start of the insurance period. At the same time, the costs of medical services provided in connection with the accident will be covered taking into account the following - medical services were provided starting from the next day of the date indicated as the beginning of the insurance period; - the accident occurred not earlier than the date and time of the insurance contract and the day specified as the beginning of the insurance period; - the insurance premium has been paid in full. The period of the time deductible shall be included in the total term of the contract. All events and services occurring or provided during the time deductible period, except for the provision of services described in this clause in connection with an accident, shall not be considered insured and shall not be covered; If the requirements for concluding the contract and determining the beginning of the insurance period set out in part one of this clause are met, the insurance coverage and counting of the number of insured events shall begin on the date specified as the beginning of the insurance period 5. Insurance cover shall end at the moment of return of the Insured (the Insured person) to permanent (predominant) place of residence (place of registration) or at 24 hours by Kyiv time of the day specified as the end of the insurance term (period) with obligatory taking into account the time deductible and the number of insured days (by the date that came earlier).
The minimum number of insured days can be 3 Maximum - 365 days. For risks of class 1:
. The insurance contract shall commence from the moment of boarding the vehicle by the Insured (the Insured person) at the point of travel start indicated in the ticket, etc. but not before the beginning of the insurance period indicated in the individual part of the insurance contract and payment of the insurance premium, and shall end at the final travel point indicated in the travel service contract or upon disembarkation from the vehicle in Ukraine or expiry of the insurance period with obligatory consideration of the number of insured days (on the date that has occurred before the expiry of the insurance period). The minimum number of insured days can be 3 Maximum - 365 days. For risks of class 7:
. The contract starts from the moment of baggage transfer under the responsibility of the carrier, but not earlier than the date specified in the individual part of the insurance contract as the beginning of the insurance period and payment of the insurance premium. The contract shall expire upon receipt of the baggage from the carrier, but not later than the end of the insurance period specified in the individual part of the insurance contract (taking into account the number of insured days) The minimum number of insured days can be 3. The maximum is 30 days.
. - territories of Ukraine, where active hostilities are conducted;
Beginning and end of the contract validity period
1. 1. The insurance contract must be concluded before the start of the trip, i.e. before departure from the permanent or predominant place of residence (place of registration); 2. the term (or period) of insurance and number of insured days shall be chosen by the Insured independently; 3. if the insurance contract is concluded before the start of the Insured's (the Insured person's) trip, the earliest date of commencement of the insurance term (period) may be 00 hours 00 minutes of the next day following the date of concluding the insurance contract or be a later date. In this case, the insurance cover and the number of insured days shall commence on the day specified as the beginning of the insurance term (period) (on the date that is later), but not earlier than the moment of payment of the insurance premium. 4. in case of concluding the insurance contract while the Insured (the Insured person) is travelling, the Insured shall take into account that the insurance contract shall be concluded two days before the desired date of commencement of the insurance term (period) If the start of the insurance period chosen by the Insured is earlier than specified in the first part of this clause, in order to avoid fraudulent actions, the insurance cover shall come into force 48 hours after the date specified as the start of the insurance period, which shall start from the next day specified as the start of the insurance period. At the same time, the costs of medical services provided in connection with the accident will be covered taking into account the following - medical services were provided starting from the next day of the date indicated as the beginning of the insurance period; - the accident occurred not earlier than the date and time of the insurance contract and the day specified as the beginning of the insurance period; - the insurance premium has been paid in full. The period of the time deductible shall be included in the total term of the contract. All events and services occurring or provided during the time deductible period, except for the provision of services described in this clause in connection with an accident, shall not be considered insured and shall not be covered; If the requirements for concluding the contract and determining the beginning of the insurance period set out in part one of this clause are met, the insurance coverage and counting of the number of insured events shall begin on the date specified as the beginning of the insurance period 5. Insurance cover shall end at the moment of return of the Insured (the Insured person) to permanent (predominant) place of residence (place of registration) or at 24 hours by Kyiv time of the day specified as the end of the insurance term (period) with obligatory taking into account the time deductible and the number of insured days (by the date that came earlier).
The minimum number of insured days can be 3 Maximum - 365 days. For risks of class 1:
. The insurance contract shall commence from the moment of boarding the vehicle by the Insured (the Insured person) at the point of travel start indicated in the ticket, etc. but not before the beginning of the insurance period indicated in the individual part of the insurance contract and payment of the insurance premium, and shall end at the final travel point indicated in the travel service contract or upon disembarkation from the vehicle in Ukraine or expiry of the insurance period with obligatory consideration of the number of insured days (on the date that has occurred before the expiry of the insurance period). The minimum number of insured days can be 3 Maximum - 365 days. For risks of class 7:
. The contract starts from the moment of baggage transfer under the responsibility of the carrier, but not earlier than the date specified in the individual part of the insurance contract as the beginning of the insurance period and payment of the insurance premium. The contract shall expire upon receipt of the baggage from the carrier, but not later than the end of the insurance period specified in the individual part of the insurance contract (taking into account the number of insured days) The minimum number of insured days can be 3. The maximum is 30 days.
Late notification of an insured event without valid reasons may be an independent ground for refusal of insurance payment.
Failure to coordinate expenses (regardless of the amount) with the Assistance Company related to medical transportation of the Insured (the Insured person), ritual rescue services, search operations and other expenses, if such coordination is provided for by the terms and conditions of the insurance product, shall be an independent ground for denial of insurance payment.
If medical expenses exceeding UAH 5,000 are not agreed upon with the Assistance Company, the Insurer shall pay out in the amount not exceeding UAH 5,000.
In case of non-payment of the insurance premium in the amount and within the terms specified in the agreement, the agreement shall be deemed not concluded and the insurance cover shall not be valid.
The product is not additional to other non-insurance goods, works or services.
Discounts are not applicable for this product, there are no promotional offers.
Prior to entering into the Insurance Policy, the Policyholder shall provide the Insurer with information on circumstances that are essential for risk assessment.
Such information shall include:
- territory of validity (country of travel);
- insurance period and the desired number of insured days;
- number of trips during the insurance period;
- number of Insured persons;
- place of stay of the Insured (the Insured persons) at the time of concluding the insurance contract;
- purpose of the trip;
- age of the Insured person;
- amount and currency of the sum insured;
- application/non-application of the deductible;
- name of the insurance programme of the insurance product and/or insurance package (insurance product);
The above information shall be provided by the Insured to the Insurer by filling in the relevant data in electronic forms on the Insurer's/insurance intermediary's website or via the Insurer's/insurance agent's IT system or orally to the representative of the Insurer/insurance agent with whose participation the Insurance contract is concluded
Please note that before entering into the insurance contract the Policyholder MUST familiarise himself/herself with the following information:
- on exclusions from insured events and grounds for refusal to make insurance payments;
- the insurer's liability limits for a particular insurance object;
- insurance risk and/or insured event;
- on the procedure for calculation and conditions of insurance payments
The specified information is contained in the Information Document on the standard insurance product and the insurance product
‘Tourist insurance for citizens of Ukraine travelling on the territory of Ukraine, the contracts for which are concluded in the
intermediary (agency) network of the Insurer ‘B2B sales’ (with application of insurance programmes under class 18)’, which is actual at the moment of conclusion of the Contract and is available at the following link
at the link https://eurotravelins.com.ua/upload/oferti/EuroAgent/kmd/IDSSP_Programne_strakhuvannja.pdf , а саме:
as well as in ‘Travel insurance for citizens of Ukraine travelling on the territory of Ukraine, the contracts for which are concluded in
intermediary (agent) network of the Insurer ‘B2B sales’ (with application of Class 18 insurance programmes)’, which is actual at the moment of conclusion of the Contract
and is available at the link https://eurotravelins.com.ua/upload/oferti/EuroAgent/kmd/ZUSP_Programne_strakhuvannja_KMD.pdf
Effective 12.12.24.
Effective 10.06.2024 to 11.12.2024
ZUSP Insurance of expenses related to assistance (assistance) to persons travelling in Ukraine
ZUSP Accident insurance while travelling abroad or in Ukraine
IDSSP Insurance against accident while travelling abroad or within Ukraine